nolien

Instant answers for your customers with Nolien AI

AI integration grounded in your company’s knowledge. It answers with sources, asks for missing details and passes the request to your team.

Example view · demo data

A conversation becomes a clear next step.

See how an assistant could collect a customer request, hand it to your team and prepare a draft for approval.

Example scenario · demo data

The assistant asks what is missing.

Customer conversation
Atakan · sample customer

I would like 5 units. Can you issue a company invoice? I need 2 units delivered to another city.

Nolien AI

Which product would you like? Where should the 3 units and the other 2 units be delivered? I will pass your invoicing question to the team.

Your business dashboardDEMO

The conversation will appear here as a structured request.

01 / 05

A planned workflow, not a live integration. Product, stock, invoicing and shipping connections are scoped per business. This demo sends no data.

Plan this workflow for your business

Three packages.

Move to the next one as your needs grow.

Start

Assistant

Answers customer questions and asks for what is missing. A request is not passed on until the date, time and address are complete.

  • Services and common questions
  • Asks again for missing details
  • Hands the complete request to your team
Plan your assistant
Workflow

Operations

Turns incoming emails into requests, checks stock and drafts the quote. The quote is not sent until your team approves it.

  • Requests created from email
  • Stock checks in a linked record
  • Quotes sent after team approval
Discuss your workflow
Company-wide

Enterprise

Answers your team’s questions from company documents and shows the source. Runs on your own server or a private cloud.

  • Document-based answers with sources
  • Role-based access and audit log
  • Your own server or a private cloud
Review your infrastructure

Pricing in English: our step-by-step pricing tool is in Turkish. Use “Plan your assistant” or any package link above and we will reply with an English quote by email. Every package starts with a small pilot. Pricing: initial setup + monthly support + a usage allowance; integration, model and infrastructure costs are itemised.

Nolien’s friendly AI mascot
Nolien AIYour knowledge. Your way of working.
KnowledgeRulesTeam

An AI system tailored to you. With the right approach.

Understand the task first, then choose the level of customisation.

01

Connect your knowledge

Answers grounded in your services and authorised documents.

02

Adapt the way it works

Good examples, brand language and approval rules.

03

Fine-tune if it adds value

Task-specific tuning with authorised examples, measured in a small pilot first.

Connecting knowledge is different from training a model. Fine-tuning is a separate service involving dataset preparation, evaluation, training and maintenance.

What we plan together

Start with your needs. Build on what works. The task, data sensitivity and existing systems decide the package, not company size. We start with a one-task pilot.

01

Knowledge and permission plan

Agree the documents, user access and responsibility for keeping sources current.

02

Source-backed answer workflow

Select a suitable model provider and retrieval approach for the task, and design source references.

03

Evaluation and usage limits

Check answer accuracy, source alignment, latency and cost with example questions; set usage and budget limits.

Scope matters

Agree the model, sources, permissions and usage allowance. Sending email, confirming orders and changing stock need separate approval.

Nolien AILet’s choose one useful job.

Choose the job it should help with first.

Choose one recurring task for our first conversation. Define a small pilot together and evaluate answer quality, staff time and usage costs.

Discuss an AI pilot

What to bring to discovery

0/3 ready

Tick what you have ready.

You are ready. Let’s plan the call.

Questions before we start

Are you training your own model?

Nolien AI is an assistant and integration offering. Existing model APIs can be combined with retrieval of authorised company information at answer time. That is different from training a foundation model.

Can a model be trained specifically for our company?

Task-specific fine-tuning can be assessed with a suitable model, high-quality authorised examples and a clear task. First try source-grounded answers and adaptation through good examples. If training is justified, dataset preparation, a small pilot and before/after evaluation are scoped separately.

Will AI send customer quotes on its own?

Not in the initial scope. It may prepare drafts; pricing, sending and consequential external actions remain under human control.

How is company data handled?

Data flows, provider terms, access roles and retention are agreed before the pilot. Only suitable authorised content is used; unverified provider or infrastructure security claims are not made.

Can the Assistant help our staff too?

Yes. The Assistant can answer questions from authorised business information for customers or staff. Operations adds connections such as email, stock and task tracking. Enterprise addresses infrastructure, access management and data-control requirements.

Have a project in mind?

Tell us what you do, what needs to improve and what you already have. We will clarify the scope before proposing a solution.

Tell us what you need